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Delta allows free flight changes as travelers struggle to reach agents


USA TODAY
Delta Air Lines is eliminating fees for changes to basic economy trips through the rest of the year.
The move comes as travelers struggle to reach agents. Wait times on Delta s phone lines have spiked due to the
increase in
travelers in recent months and an “unprecedented” level of questions about travel policies and schedule changes, Delta CEO Ed Bastian said in a Tuesday statement. 
Delta also announced Tuesday that it is hiring more than 5,000 people to help with record call volumes and other services.
Airlines eliminated onerous ticket change fees last year, but the new policies excluded the no-frills basic economy tickets, which tend to be the cheapest. ....

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Statutory damages under Aviation Services Law cannot be claimed in class actions


Introduction
In August 2020 the Central District Court dismissed several requests for the certification of various class actions which had been filed against different airlines on the basis that statutory damages under the Israeli Aviation Services Law (ASL) (Compensation and Assistance for Flight Cancellation or Change of Conditions) 2012(1) cannot be claimed in class actions.
In all of the class action requests, similar responses were raised by the airlines. The main argument was that according to the Class Action Law 2016, the court cannot award compensation where proof of damage is not required.
Preliminary motions
In some of the cases, the airlines filed a preliminary motion to dismiss the certification motion prior to filing a response to the merits. In some cases, this preliminary argument was raised within the response. ....

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Storms, Staffing Cancel Flights

Logistical complications brought on by the pandemic, piled on top of a snowstorm, led Delta Air Lines to cancel hundereds of flights for Wednesday and Thursday. Anticipating the snowfall at its Minneapolis. Travel News Summaries. | Newser ....

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